Welcome To Azure Sea Whitsunday Resort
Welcome, and thank you for choosing Azure Sea Whitsunday Resort for your holiday. We are delighted to welcome you to Azure Sea Whitsunday Resort, where there are no strangers, just friends you have not met yet, and it’s all about the views, where the good life is always in season.
If for any reason you wish to speak to one of our friendly staff, please call on (07) 4964 1000
IN CASE OF AN EMERGENCY, DIAL “000” FOR AMBULANCE/POLICE/FIRE.
Azure Sea Whitsunday Resort
The following guidelines/rules have been established to allow all individual guests, family friends, and owners to enjoy an environment conducive to comfort, harmony and balance for guests and residents alike. As a guest, we would like you to please follow the guidelines/rules below for yourselves and any visitor you allow at the property.
– STAYS –
A responsible adult (over 21) must always be on site when children are present. Only authorised people are permitted to stay overnight.
Our apartments are fully self-contained and equipped with starter packs of toiletries. tea/coffee and supplies. Extras can be purchased from Reception or Woolworths is just down the street. Azure Sea Whitsunday Resort
– GARBAGE/TRASH AND RECYCLING –
Recyclables: Whitsunday Council does not collect recyclables; therefore, please ensure all bottles and cans are put into your usual trash plastic and tied at the top before disposing of them in the trash. Please do not put individual bottles or any glass down the chute for safety reasons. For multiple stubby bottles, please take these directly to the large bin in the basement behind the double doors.
Seafood scraps: if you have seafood remains, please keep them in your deep freeze or fridge until the night before bin day and put them and other food scraps in a plastic bag tied at the top before placing down the chute.
Azure Sea put rubbish bins out on a Sunday night for Monday collection, Tuesday night for Wednesday collection, and Thursday night for Friday collection.
– SMOKING –
All Guests agree to abide by the no-smoking rule anywhere inside the property; smokers are only allowed to smoke outside with all sliding doors closed.
– IN CASE OF FIRE –
The resort and the carpark are fitted with smoke detectors and fire alarms in every apartment. If sufficient smoke or heat is detected the alarms will sound. When the alarms sound, please vacate the apartment via the Fire Exit Stairwells (do not use lifts) and proceed to the Assembly Area on Sixth Avenue via the main entry driveway. If there is a fire, calmly vacate the apartment, shut the apartment door behind you and proceed to Reception to advise staff. In the event of an emergency, resort staff or the Queensland Fire and Rescue will provide instructions.
– NOISE, PARTY & NUISANCE –
The guest agrees not to cause or permit a nuisance at the property. This includes excessive noise and disruptive behaviour. Noise should generally cease after 9 pm Sunday through to Thursday and 10 pm Friday and Saturday, but consideration should always be given to neighbouring apartments. You agree that the premises will not be used as a party house.
We have a strict “No Party Policy.” Please respect the owner of the apartment you occupy and fellow guests in the Resort. Any person(s) found to be creating excessive noise, having a party in their apartment, exceeding the number of permitted guests, and generally found not to be adhering to this policy will be subsequently evicted.
Any incident whereby Security must attend the unit because of a complaint will incur a $100 fee, with additional surcharges applying on Public Holidays. Any damages will be payable by the registered guest.
– TOWELS & LINEN –
All apartments a given a sufficient supply for the number of checked-in guests of towels and linen i.e. one towel per person. The apartments are self-contained with a washer and dryer/clothes rack to use to clean and dry towels etc, where needed.
Linen and towels are replenished only if you have a 7-day or longer stay. If, for some reason, you have fewer towels than the number of checked-in persons, please let us know.
– POOL –
Alcohol consumption is not permitted beside the pool. Glass, and glass bottles, are prohibited by the pool or in the pool area; please use plastic glasses provided in your apartment. Please adhere to pool opening and closing times.
– PREMISE’S CONDITION & CLEANLINESS –
Guests are asked to leave the apartment clean and tidy upon vacating, with all fittings and chattels in their original condition and position at the beginning of the stay. Rubbish is disposed of, and dishes are put through the dishwasher. All items provided for use are to remain property of the premises. Please put remote controls back in place, as missing remotes will attract a charge for replacement should they be missing after your departure.
– DAMAGE –
Please let the property manager know of any damage or disrepair within 12 hours of this occurring.
– KEYS –
At the end of your stay, you agree to lock the premises, close all windows, turn lights and air conditioning off and return the key to the reception. If you leave early, outside reception hours, and need to leave the key in the apartment, please let us know so we can arrange for housekeeping. If you don’t let us know you left the key in the room, we might be waiting for you to go, not knowing you have already departed. If we are not at reception when you pass, please push the key through the grate or reach forward and leave them on the desk. Any lost keys will be replaced at the guests’ expense of $50 each. Please make sure you lock up each time you leave the property.
– GYM –
Open from 7 am to 7 pm. You must use a sweat towel and wipe down equipment after use. Refrain from dropping the weights to limit noise.
– PARKING –
Parking is available under cover for one car and on the road for additional vehicles, subject to availability. Note that there are height restrictions to our garage parking.
– VISITOR CARPARK –
Please only park your vehicle in the guest carparks if you have permission due to special needs. We will supply you with a sign to state this. If you have a second vehicle, please park on the roadside.
– TERMINATION OF ACCOMMODATION –
Please note the verbal warning; if you have contravened any of the above responsibilities. If the contravention is not rectified immediately, the accommodation booking will be terminated within 2 hours’ notice of the Property Manager’s discretion. No refunds will be made.
Resort Managers and Body Corporate thank you for your cooperation regarding these guidelines/rules and wish you a pleasant stay at Azure Sea Whitsunday Resort.
Azure Sea Whitsunday Resort